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Ben Smith

  • Head of Leasing and Investment Services

Ben brings over 15 years of industry experience, with a strong focus on investment strategy, leasing performance, and value-driven property improvements. As Head of Investment Services, he specialises in helping property owners maximise returns through strategic leasing, targeted upgrades, and effective asset management.

Joining the team during the height of COVID-19, Ben demonstrated exceptional resilience and leadership by navigating lockdown restrictions and a highly unpredictable rental market. Despite these challenges, he continued to deliver outstanding results—consistently leasing over 400 properties each year and maintaining strong occupancy rates during one of the most difficult periods in the industry.

A key strength of Ben’s role lies in his expertise in project managing property upgrades. He works closely with owners to identify opportunities to enhance rental yield and long-term asset value, overseeing everything from minor refurbishments to larger-scale improvements. From initial planning and budgeting through to contractor coordination and final delivery, Ben ensures each project is completed efficiently, cost-effectively, and to a high standard.

Ben combines his project management capabilities with exceptional leasing and negotiation skills, enabling him to position upgraded properties competitively within the market. His ability to align property presentation with current market demand ensures optimal rental outcomes and reduced vacancy periods.

Dedicated to delivering outstanding service, Ben builds strong relationships with both property owners and tenants. His clear communication and transparent approach ensure clients are informed and confident at every stage—whether navigating upgrade decisions, reviewing investment performance, or securing lease agreements.

His attention to detail ensures all documentation and processes are handled accurately, while his organisational skills allow him to manage multiple projects and leasing campaigns simultaneously. He conducts thorough inspections, proactively identifies maintenance or improvement opportunities, and ensures properties are presented at their best.

Known for his calm, solutions-focused mindset, Ben effectively manages challenges that arise during both leasing and upgrade projects. His ability to coordinate stakeholders, resolve issues efficiently, and maintain timelines makes him a trusted advisor for property investors.

With his extensive experience, strategic mindset, and hands-on approach to project management and investment services, Ben is the ideal partner for property owners looking to enhance and grow their portfolio. Contact him today for a seamless and results-driven investment services review.

Ray White Inner Brisbane Apartments

Ray White Inner Brisbane Apartments is dedicated to providing a first class real estate service in the vibrant river city Brisbane, the Queensland capital.  Our award winning sales team is backed by the largest property group in Australasia, Ray White, which is still family owned and led since it was established in Crows Nest, Queensland in 1902.  Our team, led by Colin and Kirsten Walsh,  are committed to providing a first class sales experience while delivering exceptional results. Our focus is on customer service in the inner city of Brisbane, an area that we live in and know and love so well.  Whether looking to buy, sell, rent or let out …
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