When buying, selling, renting or managing a property, you should always know where you stand, and at Ray White, we understand the importance of trust and transparency during your property journey.
In our legal, privacy and compliance hub, you can find simple breakdowns of all of our policies, how we protect your personal information and what to expect when it comes to agency fees.
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Ray White privacy policy
Read Ray White’s privacy policy to see how we collect, handle, and secure your personal data in accordance with Australian privacy laws. Find out how your information is protected and how to easily update your details or preferences.
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Franchisee privacy policy
Understand how local Ray White franchisee offices handle your data. Distinct from our franchisor policy, this page outlines how local agencies collect, store, and protect your personal details during local property sales, purchases, and property management services.
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Anti-money laundering compliance
Learn how Ray White is complying with Australian Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) regulations by maintaining group-wide compliance standards to protect our clients and safeguard every transaction.
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Collection notice for privacy purposes and consent
Understand how Ray White handles your personal details during property enquiries and services. This notice outlines why we need your contact details, how we use them to assist your property search, and how you give or manage your consent.
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Understanding agency fee arrangements at Ray White
Understand how real estate commission and marketing fees work when selling with Ray White. We explain standard fee arrangements, performance incentives and how we hold the standard so you can feel completely confident and informed before signing a selling agreement with your local agent.
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Legal information
Understand the general legal terms and operational standards behind Ray White. This page outlines our website terms of use, copyright policies, liability disclaimers, and how our independent franchisee network operates under consumer law to ensure fair, transparent service for every client.
Customer feedback
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The Australian real estate sector is facing its most significant regulatory shift in decades with the implementation of Tranche 2 of the Anti-Money Laundering and Counter-Terrorism Financing Amendment Act 2024. -
More about Ray White doubles down on compliance
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Ray White agents were trusted by over 73,000 families to sell their properties in the last financial year, while property management experts took stewardship over more than 220,000 investment properties. -
More about Ray White announces two key promotions to drive strategy growth
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Ray White today announced two significant leadership appointments that underscore the company's commitment to excellence in compliance and property management services across Australia and New Zealand.