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Ray White has implemented a 12-month Wellness Series for the leading network’s property management arm, focusing on mental and physical health and wellbeing.

The series will feature four webinars spread across each quarter of the year along with monthly initiatives to allow teams to come together in their businesses. The webinars will cover topics including self-care, coping skills, nervous system regulation, self-compassion, the dangers of perfectionism and how to create an amazing workplace culture. The intention is for the work to be continued in addition to the webinars, therefore supporting and improving wellbeing on a daily basis.

A recent study of more than 770 property management professionals found only 49 per cent saw themselves remaining in property management. Fifty-three per cent of respondents cited mental health as their biggest challenge alongside dealing with abusive or aggressive renters and rental providers.

One of the key insights of the research revealed the urgent need for skills training on wellness topics such as managing stress levels, how to switch off after work and dealing with difficult clientele.

“In 2023, the role of a property manager has changed,” Ray White Property Management CEO Emily Sim said (pictured above).

“The most important way to support their newly evolving positions is with an understanding that a foundation of wellness support is a requirement.

“Further leadership on how to engage with clients is key for success in the industry.”

Since the start of the pandemic in 2020, Ms Sim said Ray White experienced a 25 per cent decline in property managers.

“Throughout the pandemic, the property management industry saw mass resignations across the country from property managers citing burnout,” she said.

“Today, Ray White operates with 10 per cent less property managers than previous to the pandemic.”

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