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The pair said 10 years ago it was a different media landscape, and agents had to wait for the media to call but now agents could have their own platform and their own channels.

“You now don’t need to wait for the media to call.”

“Data, commentary and building trust will get you into the lifestyle of a home buyer.”

9News finance editor Chris Kohler said 90 per cent of his job was traditional media but two years ago he decided to be silly and allow his personality to shine through.

“Traditional media is very important but people spend so much time on their phones. I have completely lost the ability to be bored, so I might as well do things on social media. I talk to myself a lot anyway so to my genuine surprise, it hit a note with people,” he said.

“I had to learn it the hard way and I am still learning.”

The duo both said that earned media is getting compressed in traditional channels, and earned media is getting harder.

Ms Conisbee said her team of analysts had started their own Instagram account called @RayWhiteNow to control their own voice and communicate to under 45s very well.

Chis Koher’s biggest viral video earned him 60,000 new followers with a TikTok about Trump’s new tariffs.

His biggest video had 24 million views on Instagram and 10 million views across the other platforms.

“Simplicity is incredibly powerful,” Mr Kohler said.

“It works if you trust the person giving you the information.”


Ray White Head of Marketing Todd Alexander said content creation was not just a social media play.

“We all have our own personal business we are trying to push and do well in,” Mr Alexander said.

“Ask yourself, what is the value you are giving your users? Humanise the transaction, don’t forget about the customer. Humanising the transaction will always make you relative and relatable, across every medium from DLs to social.”

Shirley Tat, Canva's Global Head of Social Media, reminded the agents that they can only do so much in 8 hours.

“But if you have great tech you can multiply your output. My team uses Canva daily, but even Canva cannot do it all, and there are some things where we are not there yet. We don’t have social listening. We edit, schedule and report through Canvas,” she said of the iconic Australian brand.

“You will all be working on your DLs, eDMs, your socials, and your presentations. There’s so much to do in the day in the life of a marketing. Think about your content strategy and if you are feeling overwhelmed, ask yourself what do you have to deliver on? What is the strategy? What value do you give to people? That is what makes you stop, pause and read.

“Everyone is trying to cut through. Ask yourself what is interesting about you? What do people know you for? People don't want to hear from brands, they really do want to hear from people, real people.

“People don't engage in brand content as much as they do from people. Having a personality is a big unlock. Then measure your success.”


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