Felicity is a dedicated and detail-oriented Sales Support with a strong passion for property and client service. She excels in supporting real estate agents with listing coordination, sales administration, client communication, and compliance processes. Known for her strong organisational skills and proactive mindset, Felicity ensures every stage of the sales process runs smoothly—from initial listing preparation through to settlement.

Her role bridges the gap between agents, buyers, sellers, and external partners, ensuring that all documentation, scheduling, and administrative procedures are handled with accuracy and professionalism. Felicity is proficient in preparing marketing collateral, managing contracts, and maintaining the sales pipeline.

Working closely with Brooke French, Residential Senior Secretary, Felicity shares a commitment to excellence and collaboration, with a strong focus on delivering the best possible outcomes for clients and supporting agents with first-class service.