Youth Is No Barrier in Townsville City

Within the business at Ray White Townsville City we have some wonderful young energetic team members spread throughout sales, property management and administration.

Two of those team members are Nicole and Chrissie who both only turned 18 in June and August respectively, proving that youth is no barrier when providing good customer service.

They have both only been in the business for only three months yet are achieving great results.

Providing good training to young people can provide outstanding rewards to the business.


To the Office Staff & Property Managers,

My Partner and I have been looking for Rental Properties for sometime, with dealings with a lot of Property Management Companies in Townsville. We are both Professional Business people, and on top of this, we also own a Business  and as such time is not something that we have a great deal of. So for us to view a property during business hours is quite difficult.

I do not often write letters like this however I felt that in this instance it is well deserved.

I have never dealt with such a professional organisation. My first dealings were with Nicole. She has the customer service skills of someone well beyond her years. Her communication skills are second to none, I received an email back from her within hours of my enquiry, her ability to ask the right questions on the phone when dealing with my enquiry was un-paramount. Thanks to her skill set not only were we able to book a viewing time for the property we wanted to view but she also booked us in for some more viewings on properties that were what we were looking for. As the market is very tight at the moment Nicole also helped us with an application form, and guided us through with everything that we needed.

Upon our viewing we got to meet Chrissie Smith. As soon as we walked into the property her bubbly and warm personality shone through. Nothing was too big a deal, every question we had got answered with a smile, in fact she also advised us on other properties she had for viewing and what she had coming up.

After viewing these properties my Partner and I continued to look through the web to see what other properties were available. However we found ourselves overlooking the other properties due to the fact they were not listed by Ray White Townsville City. This is an organisation of people that I want to deal with.


S.J. Burnett