Sales Consultant, Ray White Canberra
What is really important to you? I would like to hear your thoughts.
What would you like to do?
Where would you like to be? and When?
I would love to work with you and help you achieve all of these things.
My commitment to you is to design everything around your personal requirements - what is it that you want? And what is it that you need?
I promise to attract, retain and negotiate with your best buyers in the market, working to your timeframe.
I promise to develop and nurture long-term relationships with everyone that I meet, pre-empting and solving issues early, looking out for you and looking after you all throughout the process and into the years ahead.
Outstanding communication is the basis of my business. Creating an excellent, open and transparent experience for you and an exceptional result for you is my purpose. Let's make it all simpler for you, together.
Dear Stephanie, Just a small token of appreciation for all of your wonderful work in selling our property. We found you went over and above every step of the way and we could not have been happier with the result.
Damon and Alicia - Harrison
"This is just a thankyou message from both of us to let you know how much we appreciated the high standard of service you provided us in buying our new property in Holt. Not many people would have given their time and energy so freely the way you did."
Bernie and Charlie - Holt
"I just wanted to thankyou you for all your hard work in selling my house. You were fantastic."
Peter - Evatt
"I cannot thankyou enough for all your time and effort in preparing my property for sale. Thankyou for being a wonderful part of my journey through this very daunting process. I will never forget your kindness."
Sandy - Amaroo
"Thankyou thankyou thankyou."
Trina and Craig - Amaroo
Charlie and I just want to thank you again for the great sale and your support over the past month. We were looking at your blurb on the Ray White website last night, and it is so true, your strength is your communication. Thinking back to when we first met you at a home open in Latham a few years ago, it was one of the key things that made us say that day: “when we sell, it will be Stephanie that will be our sales person”. You have kept in contact with us, phone calls, Christmas cards etc Once we listed Latham at the beginning of the month, you updated us constantly. Even providing flowers for two people who don’t know how to arrange a vase of flowers. You always had time to listen to what was happening in our lives. The SMS messages on the open days prior to opening were fantastic. You made us feel like you cared about our situation. Life has been a roller coaster for us in the past month. To be able get a fantastic offer prior to auction was such a relief for us, and it removed one concern from our life now. We are exceedingly happy with the price you achieved.
Bernie and Charlie and little Shadow - Latham
"Thank you! To an extent, it’s mostly been hands off, with everything happening in the background. This being my first property purchase I can’t really speak from any level of experience with other seller’s agents. I can however, say that I am more than happy with the level of assistance you provided me throughout this process. You were frequently in contact and provided me with regular updates regarding the process. I’m sure we’ll be in contact in the future!”
Nicholas - Braddon
“With us you ticked all boxes: . Enthusiasm . Reliability . Keeping us informed . Cheerful answers to our enquiries . Efficiency . Willing flexibility . Patience"
Normi and Barry - Bruce
“We found Stephanie to be a professional and diligent agent to buy from. She was knowledgeable about the local market and was very prompt and responsive in her communications. Stephanie is courteous and friendly and her advice through the process of buying at auction was much appreciated.”
Leanne and Jusuf - Amaroo
“Stephanie maintained support and respect for the wants and needs of both ourselves and the vendor, keeping us informed of properties that fit our criteria and making sure we were well informed of the buying process. She maintained a calm demeanour throughout the process, helping make the whole process of purchasing much less stressful than it may have been for us. We would use Stephanie again in the future without hesitation.”
Ian - Amaroo
“I was really happy to finish my first auction with you. You are the only one who sent me the tips of bidding. It is helpful, and I learned a lot from it as a buyer. As I already did inspections of other properties before, I felt you are more trustable and responsible.”
Anna - Harrison
“We could not be happier with the service provided by you so far. During the entire process you have been helpful, easy to contact and approachable, given the fact it is our first property purchase we need/needed guidance along the way. The house was also always presented in excellent condition - Brochures available, warm and an overall homely feeling throughout. The contract was also received promptly upon request. Thank you for all your assistance. We would not hesitate to recommend you to family and friends.”
Joel and Jessica - Amaroo
“I was very happy with my experience in buying one property and selling another with Luton agent Stephanie Hendry. She has a highly competent, hardworking and professional approach. At all times she was very responsive to enquires and kept me continually updated about progress. Everything she told me turned out to be accurate, so I came to trust her highly. The outcome of the sale was stunning –beyond my wildest hopes and expectations. I would strongly recommend Stephanie to others”
Mike - Lyneham Bruce
“For various reasons I had a very short time from my decision to sell until the auction date. I was very fortunate to have Stephanie Hendry representing me and guiding me through the process. She was generous with her time at our first meeting and I felt confident that I had made a good choice. Within a day I had information to help me with the legal and practical side of preparing for auction, a new experience for me. This was someone who appreciated my home and understood my feelings about it and her advice on needed improvements and changes were always given sensitively. Then she helped me make those changes with some of her recommended tradesmen who completed their tasks within a very tight time frame. It was obvious to me that they too had great respect for Stephanie. My efforts were always appreciated too. Stephanie gave me prompt feedback after each open house date and followed up between viewings with a call to me just to see how I was doing and she was always available to answer queries promptly. I believe her ability to empathise with both seller and potential buyers was a major factor in the result of my sale. Her communication skills were evident as she worked with everyone involved to achieve the best outcome at auction. I have no hesitation in recommending Stephanie Hendry to anyone wishing to sell a property. She is the ultimate professional who is a delight to work with, highly organised and efficient with a deep understanding of the market but with people skills par excellence to take care of her clients in what could be a stressful time.”
Dawn - Bruce
“We chose your services because my wife got a good impression right from the start. It took me a bit to come around. As I saw that you kept on top of everything and always made time for us whenever we called this gave me more confidence you were going to deliver what we wanted. Your knowledge and ability to answer our questions and provide competitive rates for the services we required really helped us a lot because we were interstate through the whole process. You were able to assist us with everything including: getting the place looking top notch; styling; advertising; Building & Pest; Open Houses and of course pushing to get above what we expected at the Auction. Happy to recommend you to others.”
Lucy and Dean - Amaroo
“This was my first time selling a property and I wanted an agent who was knowledgeable, honest, and professional. I couldn’t have been happier or more impressed with the service I received from Stephanie. Stephanie was absolutely amazing. A consummate professional, she was both attentive and collaborative in her approach to the selling partnership and extremely knowledgeable about the Canberra market. I had expected it to be a time consuming but Stephanie guided me through the process and managed every aspect of the sale. Stephanie even co-ordinated a high calibre team to take care of all the preparation activities including maintenance, painting, cleaning and styling. Stephanie’s strong communication skills meant I was always keep updated on open house feedback and the overall progress of marketing. Her advice on improving the selling potential of my property was invaluable and I attribute this to the overall success of the sale. I would recommend Stephanie to anyone considering selling their property who wants an agent that really understands the Canberra market, is honest, reliable and always goes above and beyond. You will not be disappointed as she is the ultimate professional.”
Dehann - Harrison
“From the very outset, when Stephanie came to give her appraisal of our house, she was enthusiastic about our home and her attitude was infectious. She gave a comprehensive run down on the different ways to sell our home, and yet it was explained so they were simple to understand and make the best choice. We decided to sell our home by auction. Stephanie was so supportive during the sale, she provided access to styling advice, a handyman, solicitors, and building reports by recommending companies that were good value, reliable and very professional which matched Stephanie perfectly. These companies, I would be happy to recommend to anyone. Stephanie was always there to provide advice or answer questions I had about the sale. Stephanie kept us informed every step of the way, advising us on the potential of buyers that came to inspect our home. But Stephanie did not stop there, she also worked with the potential buyers helping them to make sure that the sale was a smooth as possible for both parties. And when the day of the sale arrived; it proceeded so smoothly, it was like a scene from a film. Stephanie's enthusiasm, reliability, and superb professionalism has provided us with a result that we are more than happy with. Not only would I ask for Stephanie to sell my next home, I would strongly recommend her services to anyone wanting to sell theirs. To me, Stephanie is now the benchmark that other realtors will struggle to meet”
Robert - Amaroo
“We were both very appreciative of your support throughout the whole campaign, from your initial advice on what we could do to assist with presenting our property at its best to assisting with styling, cleaning and providing fresh flowers for our photo shoot and each open home. We honestly couldn’t have done it without your ongoing assistance and support. Our decision to proceed with the sale pre auction was made a lot earlier due to the very detailed weekly vendor reports and up to date market feedback. We do genuinely appreciate the effort you put into working with us and would not hesitate to use you again in the future or recommend you to others.”
Alicia and Damon - Harrison
“We are so very grateful for your excellent work with and for us on the sale of our home. Your ability to combine absolute professionalism with genuine care is amazing. You even seemed to know when we were feeling particularly stressed or confused about things before we could articulate that; invariably you would ring or send us a message that would reassure us. You kept us completely informed every step of the way, and we know you worked very hard to get a good result for us. The auction gave a result beyond our hopes, and we could not be happier. Finally, we have a sense that you enjoy being a kind of ‘matchmaker’ who uses a lot of intuition as well as intellect to link buyers with homes they will love. This means that you establish with buyers the same kind of professional and caring relationships that you do with vendors. Your ability to work in this relationship-building way is a great talent. We wish you all the best for the future.”
Jan and Leila - Bruce
“Many thanks for all your efforts in marketing and selling the house. You were a pleasure to deal with. As this was my first experience in selling a house, I really appreciated the time you took initially to explain in detail all of my selling options. I also appreciated your recommendations for a good solicitor and building inspector, they were both very efficient, prompt and easy to deal with. Your reports throughout the marketing campaign suited my needs very well. In the week before the auction, the information you provided from prospective buyers gave me a very good guide to enable me to set a very realistic reserve price. Having 6 registered bidders at the auction was sensational, and a testament to your terrific people skills and professional skills. The family and I were very happy with the outcome of the auction. I will be happy to recommend you to friends and family. I wanted a hassle free selling experience and that's what I got! For me, the selling of the house was the easiest part of the whole process.”
Anita - Duffy
“Thank you for your hard work in the sale of our property. From the time you gave us in finding the best way to market and advertise, the advice in presentation the whole process was excellent. The price we achieved and the number of registered bidders at our Auction was a representation of your professionalism.”
John and Annabel - Sutton
“From the outset, Stephanie was tireless in her efforts to make sure everything ran smoothly - happy to arrange everything from cleaners to painters to stylists, and doing everything within her power to make sure the property had its best face on for exhibitions and auction day. She was highly organised, professional and efficient, while maintaining a warm personal touch. Stephanie not only understands the market, but what buyers are thinking and feeling, and was always honest in her feedback and assessments. She also kept us informed every step of the way during the marketing campaign (and even before) and the best part was she kept thanking us for our hard work!”
Fiona and Paul - Bruce
“Dealing with Stephanie Hendry has been an absolute delight. Stephanie took us through each step of the selling process and had a unique approach to finding and retaining our buyers. She has a gift of helping to make key decisions when it was most important. Absolutely brilliant agent that we will be recommending to everyone. We hope to keep in touch with her along the way.”
Adam and Rebecca - Theodore
“When we decided to sell our house we spoke to several agents. Stephanie’s professional attitude and conduct demonstrated to us that she was the best person to do this. We made the correct decision. Right throughout the process, through to sale and beyond Stephanie was excellent. She followed up absolutely everything and provided expert service at all times. She has a pleasant, professional manner and handled stressful situations without missing a beat.”
Matthew and Sharon - Amaroo
“Thank you so much for your efforts in selling our house. We are very grateful for the care, attention and ultimately the great success you achieved.”
Brad and Marilyn - Amaroo
“I just wanted to send you a quick email to say what a fantatastic job Stephanie has done during this sales Campaign in Wanderer Court in Amaroo. My husband and I have been impressed with her attention to detail, ability to listen and support us, give advice and especially for her ongoing honest open communication. She even gave us a quick call after the sale of our own house sale fell through with another agency, which she did out of the goodness of her heart.”
Laura - Amaroo
“I was recommended to Stephanie to sell my house by my next door neighbour who thinks very highly of her market skills and her professionalism. I found her to be most obliging, approachable, patient and very hard and competent working. Stephanie knows her job well and is extremely dedicated to what she is doing, always ready to help and gives support whether you are a seller/buyer. At the same time, Stephanie kept me informed of what went on either through emails, telephones or text messages of which I appreciated very much and most thankful to her. Stephanie even kept my son in America informed of everything throughout the process for which my son was most grateful and thankful to Stephanie as well.”
Ting - Latham
“I chose you over 3 other agents because you were thorough and I thought you had a really good understanding of the market and how all the different ways to sell a home worked, including buyer psychology. You spent a really long time with me without knowing whether I’d choose you to represent my home. Some agents aren’t very nice but you were lovely, always gentle and understanding, especially when I get tetchy about things. You were considerate, respectful and consistent (no moodiness), always pleasant and happy. With the way you pitched the sale of my house to me it didn’t matter the fee was never discussed because I knew you’d do your best. You were easy to communicate with and I never felt neglected or that you were hard to get a hold of.”
Annie - Forde
“Very big thank you for helping us selling our house before our relocation. My English is not good but you are always very patient in explaining the details of the selling process. You are very positive and diligent in your work, excellent at communicating with both me and the buyers. Through your hard work we believe we achieved the best possible price, for that we thank you again. Me and my family are very pleased with your hard work, and we believe choosing you was the absolute right choice. If any of my friends consider selling their house, I will definitely suggest you because we recognise your skills and professionalism.”
Jenny and Eric - Evatt
“Without your hard work we certainly would not have got the $1 million sale. Your advice was thoughtful without being pushy or overbearing. There were times when you took us out of our comfort zone (a good thing) but you always respected us and our decisions. The best thing was that you were able to back up your advice with reasoning and understanding. You represented us very well and we felt that it was a partnership. Your marketing and communications could not have be faulted –the description and photos were of the highest order. Your continued information and follow up right at the end when things were tense was very good and we felt that you were representing both the buyer and us very well. We certainly felt that you were with and for us every step of the very long road.”
Alison and Neil - Bruce
“The result was a sale price which exceeded our expectations and was achieved within just 25 days of listing, an amazing result in anyone’s language.”
Richard - Palmerston
“My first conversation with you quickly removed any concerns I had and the rest is history! You have a real ability with people Stephanie, you listen and help people feel at ease. Not too many people have what you have.”
Richard - Palmerston