Senior Property Manager, Ray White Surry Hills
I have been dedicated to providing service excellence at Ray White Surry Hills for the last 5 years, and within the real estate industry for 10. Currently I am undertaking a Masters of Business Administration degree to further enhance my skills. I consider my approach to Property Management to be well-rounded and always ethical. Ensuring that whether you are an owner or a tenant your needs are met. As senior property manager I oversee a plethora of training programmes with the team to ensure continuity and credibility with our recommendations, and to remain up to date with the market.
Being a proven problem solver I have time and time again mitigated issues by being fastidious with the checks and balances. Over my time I have accrued a surplus of qualified tradespeople to facilitate in either smooth, quick or comprehensive repairs/remodels of your home.
Having a thorough understanding of NSW legislation I can ensure that whatever may arise I am enabled to answer your questions and relay with detail and confidence. My landlords and tenants can trust in attentive and forward-looking professional service, whether handling your most valuable asset, or welcoming you into Ray White family.
I wanted to pass on my thanks to Ruby for the wonderful job she is doing in managing my property. Ruby is an absolute star and an excellent property manager! She is very professional, highly efficient and prompt. Ruby communicates any issues clearly and provides sound advice and feedback. She provides an outstanding level of service and should be highly commended for the great job she is doing. I very much appreciate her hard work and wanted to say thank you.
Natalie - Erskineville
Ruby recently undertook the management of my investment property renovation and I am absolutely delighted with the results. Due to being very busy at work and living a fair distance away from the investment property, I was very concerned when I needed to undertake renovations on the property. Ruby offered to run with everything and based on my past experiences where she had managed smaller ad-hoc renovations with pleasing results, I decided to trust her with the larger project. I briefed her on what I wanted, the budget and timelines and she got onto things straight away. She always got a number of quotes from different service providers which she ran past me. Due to her connections and work, she provided her recommendations based on her experiences which worked our really well. When I was not able to visit the property, she sent photos to keep me updated on the progress. Everything was done according to what I had expected, within budget and very quickly as to not adversely affect the rental period. She was understanding and related to the situation from my perspective which was very much appreciated. If I need to undertake more renovations in the future, then I will most definitely have Ruby manage it again.
i Ruby, Just by the way, as we talk to other people, including our daughter who is renting, and hear their not so great experiences from both sides with Estate Agents, we often tell others how fortunate we have been dealing with Ray White, and particularly Ruby King. You have always been efficient and prompt in handling anything in regards to the tenants and unit and so just wanted to say ‘thank you’ for your professionalism; makes our life easier. Regards, Robert and Sabrina Mellor
Robert and Sabrina Mellor
I also wanted to let you know that Ruby King is doing an excellent job as the property manager. She is extremely efficient, responds immediately and with a great level of detail to any concerns or questions that I may have, and has been wonderful in co-ordinating access to the property and tradespeople to finish off some minor jobs that I didn’t get to complete before the tenants moved in. Ruby definitely goes beyond the call of duty in her level of service, and I wanted to thank her and bring this to your attention. Thanks very much
Hi Peter, As you are aware, Julia and I recently sold our property trough Ray White with the property settling in a couple of weeks time. I wanted to pass on my thanks to you and your team for the wonderful work in managing our rental properties in recent years - I'd especially like to thank Ruby for being so pro-active in assisting the sales process for us, an excellent property manager with fantastic communication skills. 31/07/13.
Hi Peter I just wanted to bring to your attention from a customer's perspective, what an absolute asset & credit Ruby King is to your business. She has really assisted Jess and I in terms of sorting our strata insurance claim issue and has resolved it in a most professional manner. I know it has been frustrating at times for her, but her perseverance prevailed. Having worked in a large organisations myself, sometimes employees praise get overlooked for the outstanding contribution they bring and fantastic customer service they deliver. I am so pleased that Ruby is my property manager, and look forward to working with her and the Ray White Surry Hills team for many years to come. All the best for now
I just wanted to say that I have been in a property that you lease for a number of years - 5-12 Garden Street Alexandria - I am currently due to move out of the property in 3 weeks time - and during the 2nd half of my stay, Ruby has been my property manager. Just wanted to pass on my heartfelt appreciation of Ruby's professionalism and commitment to her role - she is a great asset to your business.
My name is Irin Lim and am currently renting at 15/12-16 Chelsea Street, Redfern. I would also like to take this opportunity to express my gratitude to Ruby King (whom I have been dealing with) in relation to the above mentioned rental property. Ruby has been a delight to deal with and has made my overall experience with Ray White Surry Hills a pleasant one. This is attributed to the great customer service given by Ruby King and previously Gabrielle Stokes. Both of them are truly an asset to the company and I would not hesitate utilising and/or recommending Ray White Surry Hills services' in future.