Operations Manager, Ray White Gold Coast Property Management Centre
Penny was born into a family of Real Estate Agents so she has grown up living and breathing the Industry. She has 16 years experience specializing in Property Management here on the Gold Coast.
She started her career in Hospitality Management which developed and concreted her understanding of provided an outstanding customer experience.
Since joining the Ray White Surfers Paradise Group in 2014 Penny has restructured the Property Management Department with all systems and processes being re-designed. She also implemented the team structure to ensure a greater efficiency for her team and a higher level of customer service for her clients. She received the prestigious ‘Bell Award’ for her effort and contribution to the successful change.
Penny’s epitomizes integrity, energy, hard work and creative service in her approach to her work. She is an analytical thinker who finds solutions and guides change with ease.
I am delighted about this. I am also equally delighted about how you handled all of this and thank you again for the approach you have taken – sensible, practical and respectful. With sincere thanks and kind regards
Dear Penny Your service is excellent, reliable and gracious, I will always take your advice. With many thanks Elisabeth