Client Relationship Manager, Ray White Southbank
Lilian has worked for HSBC Premier in Melbourne for 5 years with track records of high customer satisfactions prior to joining Ray White Southbank & South Melbourne.
Lilian joined Ray White Southbank in June 2014. She has unsurpassed links to the Asian market locally and abroad. She will walk the extra mile with persistence and care to ensure clients’ needs are attended to in a timely manner. Fluent in Mandarin, Cantonese, Malay, Indonesian and Taiwanese, Lilian’s proven ability to build excellent rapport with customers, banks and other channels, has fast tracked her career in real estate to Client Relationship Manager.
Having dealt with a number of agents in pursuit of investment properties, I have found Lilian Kwan to be exceptional in her approach, her assistance and for going to extraordinary lengths to create win / win situations. I am a fastidious investor and nothing was too difficult for Lilian. She ensured that I found and received exactly what I was looking for. Lilian, has a robust knowledge of the property market and I would certainly utilise her to source future projects for me, my family and friends.
Lilian is great to deal with. She has a knowledge about the market and super helpful when it comes to assist us to lock in the purchase within a short period of time. She is also helping us to liaise with the builder for something that should have been taken care of by our property manager. Thanks you Lilian for all of your hard works and we will definitely refer a lot of our friends and families. Regards. Kim
Lilian Kwan from Ray White was amazing, in not only helping me find a new place but assiting in a smooth transition. Very responsive and very flexible, meeting after hours and on her days off. Moving house can often be stressfull and it was a pleasure to have her support me through this.
Excellent results! It is a nice surprise you have managed to sign tenants at a better rental than we expected, and such a long lease. And all done in less than a week. We couldn't have wished for more. Thank you and great work.
I highly recommend dealing with Lilian Kwan as has been nothing short of amazing. She has worked so hard for us, traveled across town to open the property early for us, followed up on everything we asked for, and so much more. Her enthusiasm and approach ability is second to none. We were so pleased to be able to speak so honestly and open with her.
Both James and I were extremely happy with the service you have provided. This is our first property purchase and you helped simplify the process, making it less daunting and a memorable experience. We submitted our offer after hours (quite late at night) and you called immediately to discuss and we were advised that the offer was accepted within the hour. This was truly fantastic. Your down-to-earth honest approach is very refreshing in this industry and is greatly appreciated. We certainly would recommend you to friends and family.