New Business & Leasing Executive, Ray White Surry Hills
Licensed Real Estate Agent
I have been working in real estate for over 16 years and have been honoured to be a part of some of Sydney’s best agencies in a variety of roles, both in Sales and Property Management. This experience has given me the foundation for success, ensuring that landlords and tenants have a positive experience.
My key focus is to guide you through leasing and management process with honesty and transparency. The first step is listening, and I can guarantee that no matter what your query or concern, you’re best interests are paramount. Being meticulously organized I make sure that all diligence is taken from the initial listing of your property, through to rigorous reference checking of potential tenants to ensure that match is always right.
Being a part of an award winning office here at Ray White Surry Hills means that with our name, comes the reputation of innovative industry leaders.
I am just dropping an email to tell you that both Kylie and Kris have been great and I really (I mean REALLY) appreciate their supports. They are very supportive with great attitude & professional knowledge in industry and have been giving me some great advice which helped me being confident moving forward with Ray White. I wish I had staff like Kylie and Kris and you should give me some tips of how to manage such a wonderful team!
Megumi - Alexandria
engaged Kylie Ziino and the team from Ray White Surry Hills to act as property agents to lease out my Redfern studio in February 2017. As a first time landlord I was quite inexperienced and felt that Kylie really made the entire process very easy and straightforward - from explaining the rental agent agreement, through to scheduling viewing times and feedback on tenant applications. Her advice regarding market rental rates proved to be spot on, and I genuinely believe I achieved a higher rental return on my property than I would have using any other agent. I’m very grateful to Kylie and the team for their advice and handling of my property to date and look forward to a long relationship with the Ray White team.
Elise - Redfern
I found Kylie and the Staff at Ray White Surry Hills very professional and willing to go the extra mile for any landlord. I got over the expected weekly rate. She was not only fair to me but looked after the tenants as well which is rare to find. Great Job thanks Kylie
We have recently rented out our apartment in Surry Hills and have been so happy with the level of customer service provided by Kylie Ziino. From our initial enquiry, Kylie not only provided detail with respect to what Ray White could offer but also made sure she had a clear understanding of our expectations in terms of service levels and calibre of tenant. Having dealt with many property managers in the past we know one of the most important things for the success of an investment portfolio is the communication between the real estate agent and landlord and we can confidently say that Kylie makes that a priority; she has kept us up to date during each step of the rental process and secured us a fantastic result. We are extremely pleased with the outcome and look forward to continuing to work with Kylie
Bronwen & Rick - Surry Hills
"Ray White Surry Hills (RWSH) recently sold our apartment and through this process we found their sales staff to be very easy to work with, excellent active listeners and at all times professional in the true sense of the word. Therefore, when it came time to consider the agent to manage our retained Surry Hills house we once again reached out to RWSH and we were eagerly contacted by Kylie Ziino their new business executive. Kylie is absolutely fantastic to work with, really does get things done very quickly and genuinely listens to the clients needs and wants. We have not only been very pleased with RWSH we also highly recommend Kylie and her team when considering who best to manage your property too."
Tony & Matt - Surry Hills
It was a pleasure to deal with Kylie who is one of the most professional, no nonsense easy to deal with property managers I have ever met. Having dealt with property managers across Australia, I can honestly say Kylie is at the top of my list when it comes to choosing a property managers. She takes all the stress out of finding the right tenant and is across everything that needs to be done from photography and advertising to leasing and tenancy. I have no hesitation in recommending Kylie in the highest possible terms to anyone who is looking for the right property manager for their investment property.
Nicole - McEvoy Street, Alexandria
Looking after an apartment for my son while he and his wife are overseas for an extended period, I had several difficult and uncooperative experiences with managing agents until I was introduced to Kylie at Ray White Surry Hills. What a breath of fresh air she is. Kylie managed the handover from the previous agent, who was uncooperative towards both the tenant and us, with great professionalism and a sense of humour. Finding a new tenant turned out to be more difficult than anticipated with some internal issues in the building. Keeping us fully in the loop, we were able to resolve the issues, securing a long term tenant to everyone’s satisfaction. Kylie is delightful to work with and a true professional in her field. I would not hesitate to recommend her to any future client
Amanda - Rushcutters Bay
Having been through the process of leasing property before, my Fiancée and I were very selective in the agent that would look after our home and provide the return we were after. Kylie not only delivered with a fantastic tenant, she was able to do so within a week of advertising! The customer 'experience' Kylie has provided is outstanding, always willing to be the initial point of contact and handling all queries directly, working with her team diligently behind the scenes. We would strongly recommend Kylie on her professionalism and ability to connect with people. Steve
Steve Mitrovic & Andrijana Cica - Riley St, Surry Hills