Kim Burgess

Business Development Officer, Ray White Deception Bay

Determination, enthusiasm, excellent communication skills & positive energy come to mind when one thinks of Kim Burgess.

Kim is a crucial & highly valued member of Ray White Deception Bay providing extensive growth in our property management portfolio as the Business Development Officer.

Working at Ray White Deception Bay, Kim has achieved her goals of developing her management skills, establishing a large portfolio of properties and building an extensive database of local & national contacts.

With her meticulous, sharp eye for detail and specialist knowledge, Kim is unstoppable in achieving outstanding results.

Reviews

I required a property manager for an investment property I recently purchased at Deception Bay. A relative highly recommended Kim Burgess from Ray White Deception Bay. After liaising with Kim I quickly realised that she and her colleagues were highly organised and eager to help with any task. The pest and building report highlighted many minor faults and Kim organised all the relevant trades who all worked quickly to rectify the issues. I was also impressed by their very competitive rates. An acceptable tenant was found quickly and moved in within a fortnight of property settlement with all repairs being efficiently carried out prior to the tenant moving in. Kim and her staff are skilled, competent and highly motivated and offer a quality service. I would highly recommend Kim Burgess and her team at Ray White Deception Bay.

B Kavouras - Sydney

I live in Sydney and recently purchased an investment property in the Rothwell area. Kim provided excellent insight into the condition and rental potential of each property. Once I had selected a property, Kim provided invaluable information and assistance preparing and renting the property. The service that Kim provided while I was in Sydney was excellent and is the reason I selected Ray White Deception to manage my investment.

Michael Alvaro - Sydney

I'm very grateful to you for all your help and perseverance. Renting out the property took s little longer than I'd hoped, but you were tireless in your efforts to find a suitable tenant. As I was in Holland during the advertising of the property, I was very grateful to receive your regular emails. I was kept up to date with developments after each open home and you supplied feedback from the viewers which assisted in adjusting the rent level to meet the market. Thanks again and very best regards Troy

T Hodsoll

I live in NSW and earlier this year was in need of a Business Development Manager to help me purchase and manage an investment property in Morayfield. Based on the recommendations received from some of my fellow investors, who have been her clients for years, I reached out to Kim. It's been a pleasure to be working with Kim, she has been fantastic from our first conversation: extremely helpful and professional, very prompt and proactive. Kim saw a couple of properties on my behalf, coordinated the inspections with sales agents, she was my eyes and ears on the ground, provided valuable advice about good areas, property features sought after by tenants, and held my hand through the purchasing and settlement processes - this being my first investment property. Kim always gets back to me straight away, providing thorough answers and constructive solutions to my queries, nothing seems to be to too hard for her. I am very pleased with the tenants she picked, and what is more, the property was only vacant for 3 days after the settlement. I have nothing but praise for Kim, many thanks to her, and without any doubt I can recommend Ray White Deception Bay and Kim Burgess for all other landlords.

O Stanciu

I approached Kim at Ray White because she had been recommended to my by a trusted friend and real estate advisor. I am in interstate investor and Kim helped me during the search for a quality tenant by always providing me with regular and thorough communication updates as well as providing feedback from prospective tenants on why they may choose another property over mine. This communication and feedback allowed for a quality tenant to be found in a reasonable time frame, especially given the other available rental properties that tenants had to choose from. Kim's experience of the local market and tenant database was exceptional. I would recommend Kim to anybody looking for a 'no hassle' process to find a tenant and who wants piece of mind that their investment interests will always be looked after.

B Rogers

After meeting with multiple property management agents in the Deception Bay area, we ended up choosing Ray White for their whole package. Their management fee was on par with other agents and they provided a better level of service. As the Business Development Officer, Kim was professional, prompt in her replies and always happy to answer our questions. Her rental appraisal was actually lower than what other agents gave us, however, we felt it was realistic for the market at the time and not inflated. As we were trying to rent this out close to Christmas, Kim was the only agent that was confident she could find a tenant prior to Christmas, whilst other agents advised that they probably wouldn't find a tenant until the new year. We decided to go with Ray White and sure enough, they found us a suitable tenant a few weeks before Christmas which we were impressed with.

Ben and Jess - Qld

James and I thank you very much for the effort that you put into securing a good Tenant, let's hope the Tenant works out for a long period, you seem to have screened plenty of applications to secure an appropriate Tenant, your eye for detail has been helpful as we are not local to the property. Best regards

G Delaney

"We recently contacted Ray White Deception Bay in search of a new real estate agent to manage our rental property. From day one, Kim was polite and professional. Within two weeks, she was able to find tenants for our property, which had been vacant for three months. We live interstate so it's great to find a local agent who is so reliable and proactive. It has been a pleasure dealing with Kim so far, and we look forward to continuing the relationship."

Paul and Sophie

Hi Kim, We would both like to thank you for being so helpful with our recent investment property purchase in Deception Bay. You answered ALL of our questions quickly and thoroughly which helped in making the purchase process less stressful. You offered your recommendations and insights during this time about how we could better protect ourselves as new home owners of a rental property which we are very thankful for. Every step of the way you have been in contact with us and have let us know the next steps and what we can expect. Living in Sydney, we thought this would be a difficult evolution and instead, you have made it very easy, understanding, and pain free. We would definitely recommend your services to anyone who has purchased a rental property in the Deception Bay area. Sincerely, H. Jeffery & S. Fleming

H. Jeffery & S. Fleming

My husband and I recently purchased an investment property through Ray White Deception Bay. I would like to thank Kim, Lydia, and Clare for making this new chapter as smooth as stress free with your advice and support.

Annalee

“Kim is a very professional and reliable manager who has assisted us on many occasions. She is very attentive and communicates in a prompt manner. Her knowledge of the local market made our job much easier. We would not hesitate in recommending her to anyone considering using her services. “

Kate Hill

Since giving Kim the job of finding a tenant for our property, she kept us updated regularly and gave feedback after each inspection. She never slowed down until a suitable tenant was found and assisted us along the way. We have no hesitation in recommending Kim.

Bob and Mary Woods - Deception Bay

“As a buyer’s agent I deal with a lot real estate professionals day to day. I can wholeheartedly say that Kim is right up there with the best of them, and I’m proud to refer my clients to her. Kim is very experienced, pro-active, and always willing to go the extra mile - So I feel very comfortable knowing that my investor clients have Kim in their corner. If you’re looking for a real estate professional that’s going to take charge and get the job done right – Then look no further, Kim’s as good as it gets!”

Alex Dutt

Kim and her team now manage my two investment properties in the area. They always provide sound advice and are careful with the selection and management of tenants. They have systems in place to ensure that maintenance issues are carefully tracked and managed. Kim was able to provide particular help with tenancy selection and transition when I was in the process of purchasing my second property. You will be impressed by the level of service they provide.

Graeme

It is with pleasure I write this testimonial. I have found Kim to have all the qualities one would like in a property manager. Apart from being a very pleasant and responsible property mgr. She goes the extra mile, always attending to any requests in a thorough and cost effective manner. She listens and has done all possible to assist me as a landlord of a number of properties in a most efficient manner always looking for a positive outcome. There are many other adjectives I could add. honest. Efficient, reliable.couryeous.etc.

Cherie Graham, B.A. CMPACA/CMQCA

“I wasn’t happy with the agency that was managing our investment property and after speaking to Kim, I didn’t hesitate in switching to Ray White Deception Bay. Kim’s professionalism and knowledge of the industry has now ensured me that I made the right decision”.

Travis Olifent - NSW

"Kim Burgess, from Ray White Deception Bay, was an invaluable help to us in the purchase and rental of our Deception Bay property. Since we are in NSW, it is important to have people that can be relied upon when purchasing interstate properties. Kim was very reliable and excellent at every aspect of her job. We couldn't have done it without her."

Stephen O'Neill - NSW

I would like to express my great satisfaction in dealing with Kim Burgess who is the Business Development Officer. She keeps impressing me with how well she is organised, she is on to it, and makes sure things are done. Thank you Kim!

Peter Grabec - QLD

Communication was clear and consistent and Kim was extremely helpful

Raymond & Deborah

"Dear Kim, I came across to Ray White Deception Bay from another Real Estate after I sacked them for poor performance. Basically, my property in Deception Bay was trashed when I handed my property to Ray White Deception Bay. It had over $7000 worth of damage and rent loss. Whilst I was fortunately insured, insurance did not cover all costs. I was still out of pocket around $1500. I would like to thank you and Norelle in getting involved and providing excellent tradies to fix up my place and re-let my property within 6 weeks. This was excellent given how badly the state the property was prior to the fix-up and clean-up. I also appreciate the follow-up on phone calls and emails. Your systems and processes are impressive. The other nice touch is whilst my dedicated PM she has back-up admin person. Keep up the good work"

Sashi Varnakulasingam - NSW

The service I received from Ray White in my dilemma was forthright and professional, and after a bit of running around I am now able to say my decision this time was the correct one. Notwithstanding, I received more communication from Ray White in the first week than the others gave me in the three months it took me to change management and it was not just one sided, relevant information was given to me that benefited my peace of mind and overall confidence. In closing, I am a great believer that you do learn by your mistakes, but you have to recognise when you have made one then deal with it. I am genuinely much happier now, stress levels have dropped and I would be happy to chat to anyone who might need a "heads up" about their current situation, or better still ring Ray White and speak to their team on a strictly professional basis with no obligation, these people really want to help.

Name Withheld - Deception Bay

"After I purchased a unit from Ray White Deception Bay I had a call from Kim Burgess regarding their Property Management services. Kim communicated efficiently and effectively with minimal fuss. This is the first time I have received this level of service from a Real Estate. Kim was excellent to deal with and I have since transferred the management of my other properties to Ray White Deception Bay."

D. Whisson - Deception Bay

"Dear Kim, I would like to thank yourself and your wonderful team for doing such a great job managing our property at Rothwell. My only regret is that we did not move from our previous managing agent sooner. I am a person who does like to remain loyal, however in business that is not always the most economical thing to do. I would recommend to anyone who is not completely satisfied with their agent to consider moving now, after all it would be in their best interest. Again thank you and I look forward to a long and prosperous business relationship."

Vanessa Jennison - Rothwell

"Eight years ago, Ray White - Deception Bay sold my partner and I a property and we retained them to manage that property for three years. We then thought it would be a good idea to change agents, that turned out to be an expensive mistake. The new agent recommended a tenant, who police were eventually able to evict after a four month period of non-rent payment. We incurred a loss of conservatively $7000.00 including lost rent, clean up and damage repairs. We promptly handed management of our property back to Kim at Ray White. In seven years of Ray White managing our property, we have not incurred any unexpected losses. Kim and the team at Ray White - Deception Bay continue to meet our expectations."

Scott K - Deception Bay