Licensed Real Estate Agent, Ray White Drummoyne
Licensed agent and auctioneer, Fiona Hellams (click to open the video) is an enthusiastic resident of the Inner West and has spent almost her entire career working with the Ray White Group. She started in real estate when she was just 18 and commenced her selling career at 25. Fiona provides an unrivalled level of quality service, which has helped achieve outstanding results for her clients, including multiple broken sales records. Throughout Five Dock, Rodd Point, Russell Lea, and surrounding suburbs it is not uncommon to see Fiona’s signs multiple times in the same street, further cementing her reputation as the local agent.
Fiona has been a highly valued member of the Ray White Group for over 18 years, a rare thing in the real estate industry, but the fruits of this relationship are easy to see in her sales success. The Group has recognised Fiona as an Elite Performer – a status only granted to about 1 in every 100 salespeople – and rewarded her commitment to the Group with a Long Service Award in 2013. She has been ranked number one in the area and amongst the top five agents overall in NSW, including the city and metro markets.
Fiona has managed to achieve this level of success as a direct result of her dedication to clients and customers. Her commitment to her vendors, to being personally involved in every step of the process, makes her a standout.
Fiona’s own experience when buying in the local area only served to increase her determination to provide a better level of service to buyers and sellers. Her philosophy is to treat people the way she would like to be treated herself and she believes it is the little things that make a big difference to the end result.
Clients describe Fiona as a great listener with a proven ability to adapt to all market conditions and consistently exceeds vendors’ expectations. Her philosophy as an agent, in-depth local knowledge, loyalty to her vendors and buyer communication, combine to make the process of selling and buying a successful and memorable one.
Industry Awards and Accolades – Fiona Hellams
Alan White - Elite Salesperson 2015, 2016
Top 10 Office 2014, 2015
Premier award 2014, 2015
On behalf of my parents I would like to thank you for your help in moving on their home to it's next family. We all have many happy memories and we wish the new owners all the best. I also want to thank you for your kindness and consideration in preparing mum and dad for the sale, not only for your advice to them on the practical steps and decisions needed, but for your support on the emotional journey as well. Their anticiaption and apprehenstions you turned into expectation and thrill, and made the auction an exciting experience for them. Your patience and friendliness, integrity and honesty, as well as your concern for getting the best possible price, set you apart as a professional with true heart. As a result my parents have happily embarked on their next adventure, they, and I, wish you all the best for yours.
Wendy Curran - Concord
I would like to thank you and your team for the successful sale of our late aunts home. In particular, I would like to thank Fiona Hellams for her tireless efforst, advice and enthusiasm in managing the sale, Fiona left us in no doubt that she had the necessary combination and local knowledge and client focus required to sell the property while removing any of our concerns over the sale. Fiona was engaging from day one and her open, honest and frequent communication put our minds at ease throughout what was an unfamiliar and difficult process. We were particualrly appreciateive of regular updates and sound advice particularly as our nerves began to waiver as financial markets began to decline. We should not have worried as Fiona was able to accuratley read the market and make valuable recommendations which, as evidenced by the sale, were spot on. We would thouroughly recommend Fiona and the entire team and would be happy to engage them in any future Real Estate transactions.
Paul Moggach - Russell Lea
I would like to outline our family's gratitude for the way in which the sale of our property was conducted and handled by Fiona Hellams. Before putting the house on the market we interviewed three local agencts. Whilst they were all professional, Fiona's presentation of both your agency and Fiona's ability to achieve the best result stood out. Throughout the period in which the house was on the market, Fiona constanly updated us by phone and email with progress reports. er planning and local market knowledge was unbelievable. It should also be noted that Fiona's care and concern for my mother in law joyce, greatly helped her through that difficult emotioanl period, in which she was selling her home of over 40 years. The result was a record price for Russell Street, Russell Lea Just as important as the result, however, was an old lady who was put at ease throughout the process. Well done Fiona
Bob & Lyn Martin - Russell Lea
Thank you for a great outcome in the sale of our property. You achieved a high level of interest in a 4 week campaign period with a result that exceeded our price expectations. You are empathetic of our situation and we never felt any pressure throughout the whole process which demonstrates your experience and ability to find the right buyer market and keep them interested right through the auction. We also appreciated how you followed up our meetings but never pushed, allowing us space to come to the right decision. You are the first agent we have dealt with who had just the right balance of professional enthusiasm and friendly informality. Thanks again for the great result and now that we are out of your area, we only hope to find someone of your calibre for any future sales.
Daniel & Maria Berenger - Five Dock
I have bought and sold properties in several states, and can say, without reservation, that Fiona is one of the hardest working professional agents I have dealt with. I was a resident in another city when selling, and Fiona's assistance meant I was able to minimise my travel time significantly. She was prepared to go the extra distance at every stage of the whole process and her communication to myself (and no doubt with potential purchasers) was impeccable, and deftly judged. I have no hesitation in recommending Fiona as an agent who will ensure the sale process is as smooth and painless as possible.
Cris Carey - Five Dock
Dear Fiona, Thank you for achieving such a great outcome in the recent auction of our home. Your friendly and professional manner made the process easier than we thought possible. We greatly appreciate the excellent follow-up and customer service you provided. The weekly reports, regular phone calls, emails and notes kept us well informed throughout the four week program. Auction day was exciting and delivered a wonderful sale figure for us and was a great end result to the program. It showed that a good working relationship between agent and vendor can deliver something fantastic for all parties. We wish you all the best for your future sales and relationships with your clients and thank you again for being our real estate agent for the sale of our house
Kathryn & Hastings - Haberfield