Department Manager - Property Management, Ray White Cheltenham
Growing up in a Real Estate focused family, Elizabeth's love for the industry was apparent early and as a result she commenced her real estate career in 2008, following in the footsteps of her mother and sister.
Elizabeth still continues to get a thrill from Property Management and now with many years of experience as a Real Estate professional; Elizabeth leads the successful Cheltenham property management department. Elizabeth finds the biggest thrills come from client satisfaction, from matching tenants to properties and giving landlords the peace of mind of a quality tenants and a well-managed property.
Elizabeth current role as a Rental Department Manager guarantees she will deal with a variety of people and situations daily. Elizabeth relishes knowing that every day is interesting, offering not only something different but also new ideas and skills to be developed ensuring that she continues to grow, offer up to date knowledge and the best possible service at all times.
With a strong understanding of the importance of customer service, Elizabeth always interacts with the highest level of professionalism toward both landlords and tenants, striving to achieve 100% customer satisfaction at all times.
Elizabeth believes the key to anyone enjoying their job is being able to identify their true passion and work in that field, she strongly believes that if your heart is not in your work you will not enjoy it, nor will you achieve the optimum results in your industry. Luckily for Elizabeth and her clients, she has clearly found hers.
In her spare time Elizabeth enjoys cooking, reading and most importantly spending time with her family and friends.
I have been using Elizabeth and Suzanne as my property managers for over 2 years. As a former estate agent myself I understand the difficulties they can encounter in their work. They are always on the ball and have dealt with all issues relating to tenants and tradesmen in a very efficient and professional manner. I have no hesitation in recommending them for any property management role.
Thank you to Raywhite Cheltenham for the great customer serivce provided! Elizabeth & Suzanne were always happy to answer my calls & respond to emails promptly. They were both very helpful and nothing was every too much for them! They went above and beyond to satify my needs.
I am very happy with the service Ray white Cheltenham provide. Elizabeth and Suzanne are always very professional, and polite. They also tend to anything that needs doing very quickly, and are always happy to answer any questions I have. Thankyou for your great service.
I was recommended the services of Ray White by a colleague who in turn referred me to Elizabeth from Ray White Cheltenham. I was very apprehensive prior to my first meeting with Elizabeth, but after meeting her and explaining the reasons of renting out my property (moving overseas), I knew Elizabeth would be the best person to manage it. Elizabeth and Suzanne have worked tirelessly. They are highly responsible, trustworthy, efficient and work very well for both the landlord and the tenant. They have always kept me updated at every step, and even though I am overseas they are amazing in getting back to me within 24 hours. Elizabeth and Suzanne are amazing girls and make a great team. I would happily recommend their services to anyone.
I have been using Ray White Cheltenham for many years. Their service is exceptional, even more so as I have both Suzanne and Elizabeth as my property managers. Having their CEO Mark Guthrie occasionally call me to see how I am going, is also a nice bonus! Highly recommended.
Over the years we have dealt with many different agents and Elizabeth and Suzanne are by far the best. Always prompt and professional in relation to any tenancy matters. Their service comes highly recommended.
Suzanne and Elizabeth were very friendly and professional to deal with. They answered all my queries in a prompt and professional manner. I would highly recommend the girls for any property management needs!
I just wanted to say it has been a real pleasure. The property manager I deal with is Elizabeth Maddaluno. She is a real credit to Ray White and has made the whole process such a breeze, clearly is one of your best.
Just a note to say I find Elizabeth very professional and great to work with.
Landlord - Jim
I am very happy with Elizabeth's service she is a delight to speak to. Landlord - Paul.
I’ve interacted with Ray White earlier when I had an investment unit managed by Ray White Cheltenham over 10 years back. Elizabeth is currently marketing my sister’s 2nd rental property and I just want to say that her interactions with me so far have been FANTASTIC!! We are getting regular updates on marketing efforts and advice on what needed to be done to the property to make it presentable to prospective tenants.
Dear Elizabeth, l would like to thank you for your assistance in finding a tenant for my new property. Your courtesy and efficiency went a long way towards easing what could have been a stressful time. Instead it all happened with celerity, making the whole process a happy one. I look forward to our ongoing relationship with pleasure.
Thank you for this opportunity to compliment you on the Quality of Service provided to me by your Rental Team Member Lizzy Maddaluno. She has set an outstanding example of service, care, and prompt attention to the issues we have been experiencing unto now with our tenant. This is a bouquet and to say at the least we are very happy with her professional approach to the job, being on time, being able offer valuable advice and she has been able to inspire my son and myself with confidence, that under Lizzy's stewardship all will abode well in the future. We are looking forward to having Lizzy look after us in the future ... if and when my son decides to ether sell this property and upgrade his dwelling or to re-renting it some time in the future, what ever, we will look forward to Lizzy's advice and help. Congratulations on employing a person of such outstanding quality, I'm sure Lizzy will become a most valuable staff member. We are extremely pleased and we expect you should be too. Yours Faithfully, Bill Groves